![]() I thought I was training someone how to manicure painlessly.Īfter reading mixed reviews, I decided to give it try in my desperation to find a place I like since moving to LA. I will try other venues but I would try it one more time but ask ahead of time for someone more experienced. The concept and marketing is spot on but the same experience of painful torture and foreign language have me wondering if the goal is not what I thought I was buying. The tea was too hot to drink until after my manicure was complete. I asked for it again when my nails were drying. She also poked to hard with the under the nail instrument. I had to ask her twice to stop hurting me. I tried to join in and they laughed because I misunderstood their comments. They talked to each other in another language. I was given two girls for my manicure and pedicure. I was impressed by the "cleanliness" info on the brochure. When I first walked in I was dazzled by the decor, the advertisements, and the creative marketing. When I pay as much as I paid for a mani/pedi I expect excellent customer service - this is NOT what I received here. HORRIBLE HORRIBLE HORRIBLE HORRIBLE customer service. I was standing there waiting for my bill, she said nothing to me just handed me a receipt for my services, she didn't ask me how the service went and if I was happy, didn't say thank you and when I left she didn't say good bye or come again. I had to greet her first! The mani/pedi I received was nice but the polish on my fingernails peeled off within 2 days! When I was finished and ready to pay the receptionist kept true-to-form and was as rude to me as when I arrived. She didn't greet me or ask if I could be helped. I arrive early and the young woman receptionist was rude. Made an appointment for Saturday at 10:30am figuring it wouldn't be too busy and I wouldn't be rushed out. Cleanliness is very important to me as well as fantastic customer service. It was the worst 2 hours ever and to top it all off it was halloween I had plans and she was taking such a long time!\rįound this place on the internet and was excited to make an appointment. ![]() ![]() Then she got a machine after I was like wat the hell are you doing? I understand using a nail file for certain parts of the nail, don't get me wrong, but she was using one file for everything.\r She started using a nail file on my actual nail bed.like she was using a file as she would her "nail machine" I was like wtf. From start to finish it was 2 hours I kid you not. I am not even joking, I was in tears while she was doing my nails.I could not believe how long it was taking. S.\rĪnd she did a horrible job, i have a french gel manicure and she made the white tips all uneven. It took 2 HOURS for this lady to do my fill. I was far away from the nail salon I prefer to go to, so I tried Dashing Diva because they had some good reviews.\r I went to this salon for a fill for my gel nails. ![]()
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